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Delivery Information
Returns Information
All purchases via this website are based on UK postage costs only. If you are outside the UK please contact us before ordering.
Standard delivery is next day throughout England, Wales, Southern Scotland excluding G84, up to, and including postcodes (AB10-
Delivery of goods is made by courier. We endeavour to dispatch your item(s) the next working day of receiving your order. When payment is made by credit or debit card, in most cases your item will arrive the next day (see Shipping and Delivery section for further details). Deliveries by carrier are not made on Saturdays, Sundays, or Bank Holidays.
Should you wish to return your purchase under the Distance Selling Regulations, you have seven working days from receipt to advise us that you wish to do so. You should do this by e-
When you are returning your purchase, you should return them to us with proof of purchase (receipt or delivery notes). Animal Transit Boxes Ltd are unable to accept any responsibility for returning items which are lost or damaged in the post. You must ensure that your items are securely packaged, and obtain a proof of posting. You should allow 14 days to receive your exchange/refund. If unopened, unused and in original packaging no charge will be made for return. If the product has been removed from its packaging we expect the customer to keep the product wrapped and in good order. Products will remain your responsibility until we receive them, upon receipt we will refund you any payment that you are entitled to using your original payment method where appropriate.